Return Policy
At HotHaute Innovations Inc. (“we,” “us,” or “our”), we are committed to ensuring customer satisfaction. This Return Policy explains how returns are handled when you make a purchase through our website (hothautehot.net).
1) Eligibility for Returns
Items must be returned within 30 days of purchase. To be eligible for a return, the item must be unused, in the same condition as received, and in the original packaging.
2) Non-Returnable Items
Certain types of items cannot be returned, including perishable goods, custom products, or digital downloads.
3) Return Process
To initiate a return, please contact us at support@hothautehot.net or call us at (844) 781 1878. Once your return is approved, we will provide instructions on how and where to send your item.
4) Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, the refund will be processed to your original payment method within 7–10 business days.
5) Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, contact us at support@hothautehot.net.
6) Shipping Costs
Customers are responsible for paying shipping costs for returning items. Shipping costs are non‑refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.
7) Contact Us
If you have any questions about this Return Policy, please contact us:
Email: support@hothautehot.net
Phone: (844) 781 1878
Address: 220 W. Congress Street Floor 2 Detroit, MI 48226 United States